Orders & Payments

Check all information carefully before placing your order, especially your shipping address details. We are unable to make changes or cancellations after your order has been placed. If a mistake has been made, call us immediately at (+31) 636130281 after placing your order and we will do our best to help you.

Can I change or cancel my order ?
We are unable to make changes or cancellations to bring after your order has been placed. Call us immediately on (+31) 636130281 after placing your order and we will do our best to help you. We apologize for any inconvenience.

When will I be charged?
When you place your order, your payment method is authorized (Not charged). This authorization ensures that the money for the order is available while your order is ready to ship. Once your order has been sent, your payment method will be charged. If your order is cancelled for any reason, the authorization will be automatically deleted within 5-7 business days. The exact time frame for removal is determined by the bank that issued the card.

Accepted payment methods and payment method issues
We accept IDeal, Visa, MasterCard, American Express, PayPal. All products include VAT.

Problems with payment methods
If your (credit) card has been declined, your information has been entered incorrectly or there are problems with the card. Try a new payment method and contact your financial institution for more information about the refusal.